SUBMINT SUPPORT

Real help when you need it.

Questions about an order, payment, delivery or account? Contact SubMint directly or send a support request below. Keep your order ID handy if you have one.

TG

Telegram

Use the official SubMint Telegram contact for quick questions and updates.

@subscriptionmint ↗
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Track your order

Signed-in customers can see payment and fulfillment status from their account.

Open account →
SEND A REQUEST

Tell us what happened.

Your message goes into the private SubMint admin support inbox.

By submitting, you allow SubMint to use these details to respond to your support request.
COMMON QUESTIONS

Quick answers.

Where can I see my order?

Sign in to your SubMint account and open your order history. Keep the order ID if you contact support.

My payment was sent but the order is pending.

Do not send another payment. Send the order ID and transaction hash through the support form or email so it can be checked.

How do I know a support contact is official?

The official support email is support@submint.in and the official Telegram contact shown by SubMint is @subscriptionmint.

What information should I never share?

Never share a seed phrase, recovery phrase, private key, wallet password or authentication code with anyone claiming to be support.